The CX Whisperer
Grow profitably, retain customers, motivate your talent and increase expansion. Get surgical about the reasons customers bought and prove value to them each week.
Do you struggle efficiently delivering customer desired outcomes?
Is the complexity of your post sale journey making it difficult to implement strategic initiatives?
Is specialization creating silos and leading to a less than desirable customer experience?
Do you want to find the right mix of monetization and profitability while driving predictable retention?
Let’s execute your growth strategies and make sure your employees and existing customers are along for the ride.
You are a B2B SaaS venture that has seen success, but now is at the point of transformation.
B2B SaaS is at an inflection point.
You need to get nimble fast to implement Profitable Efficient Growth.
Get Surgical about the reasons your customers bought and prove value to them each week.
Strategic Vision, Mission Critical Prioritization and Expert SaaS Execution
I'm a simplifier
If your customer’s voice is lost in the complexity of a fragmented buyer’s journey, you have a big problem and I can help.
If nobody in your org has a holistic view of the customer experience across buyer and customer journey – it’s a gap and you are leaking revenue.
I have 20+ years of experience guiding executives at Growth Stage and Fortune 500 companies to untangle and unite the buyer’s and customer journey, resulting in recurring impact and driving recurring revenue.
MY PHILOSOPHY
Now is the time to put your customers on a path that unlocks value in a lightweight, sustainable way over time. Recurring Impact = Recurring Revenue.
